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Key Takeaways
- Wing It On began by addressing a easy hole available in the market.
- Incomes 9 trophies on the Nationwide Buffalo Wing Pageant gave the idea proof, not simply pleasure.
- Early success and bootstrapping carried Wing It On far, however franchising too quickly uncovered gaps in techniques and assist.
Matt Ensero didn’t got down to construct a wing model. He was making an attempt to unravel a easy downside. He was dwelling in Waterbury, Connecticut, internet hosting buddies on Sundays to observe NFL video games, and there have been no good chicken wings close by.
“We had been in a wing desert inside half-hour of my home,” Ensero says.
Driving 40 minutes to a bar meant lacking the primary quarter. No one wished to try this. So Ensero purchased a small fryer, began making wings at house and examined recipes on buddies. He wrote the whole lot down and saved refining.
Finally, a kind of buddies stated what everybody else was pondering. “These wings are actually rattling good,” Ensero remembers him saying. “They’re higher than those we’re driving midway throughout the state to go choose up.”
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That remark changed into a business plan for a quick-service, takeout-focused restaurant idea. When it got here time to call and model the restaurant, Ensero turned to Justin Egan, somebody he already knew and trusted from earlier work. Sitting in a espresso store, Ensero talked by the marketing strategy whereas Egan looked for a reputation.
“I used to be on GoDaddy making an attempt to consider each rooster or wing pun on the planet,” Egan says. “WingItOn.com was obtainable. Let’s go.”
The opening didn’t go easily. Wing It On bought out on its first day. Ticket instances stretched for hours. Inside days, they shut down briefly to regroup and repair the kitchen circulation.
The demand was actual. The restaurant was worthwhile inside two months, although Ensero was working 80-hour weeks behind the fryer and paying himself nothing.
Because the model grew, Wing It On earned nationwide recognition on the Nationwide Buffalo Wing Pageant, winning multiple first-place trophies for its conventional buffalo sauces. Competing in Buffalo, New York, towards among the most established wing establishments within the nation gave the model credibility past Connecticut.
With momentum constructing, Wing It On started franchising early. “We most likely did it two to 3 years sooner than we should always have,” Ensero says.
They tried to do the whole lot themselves. The idea labored. The system lagged behind. That realization made one factor clear. The subsequent part would require greater than hustle. It led the co-founders to Craveworthy Brands.
Past bootstrapping
With the enterprise rising, Ensero and Egan knew the problem was now not about meals. It was about scale.
That they had momentum, franchise curiosity and nationwide validation from their wins on the Nationwide Buffalo Wing Pageant. What they didn’t have was the infrastructure to assist development with out exhausting themselves or shortchanging franchisees.
“We bought just a little too hooked on bootstrapping,” Ensero says.
They had been opening one or two shops a yr, working 80 to 90 hours per week and making an attempt to assist franchisees whereas carrying each hat themselves. The tempo was not sustainable.
The turning level got here in Las Vegas on the Restaurant Finance and Improvement Convention. Ensero traveled there to satisfy a possible associate, however the assembly fell by. He was standing in a resort foyer when somebody from his PR crew urged him to attend a cheerful hour as an alternative.
There, Ensero met Gregg Majewski. Majewski requested Ensero to inform him his story.
As Ensero walked by the Wing It On journey, Majewski appeared up the model and noticed the press round its first-place finishes on the Nationwide Buffalo Wing Pageant. That element modified the dialog.
Majewski later visited a Wing It On location, met with Ensero and Egan and tried the meals. He appreciated the product and noticed alternatives to strengthen the enterprise.
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In early 2023, Wing It On grew to become one of many first manufacturers to hitch Craveworthy Manufacturers. Craveworthy didn’t overhaul the idea — the meals stayed intact, however the focus was on making a stronger system.
They refined the brand, adjusted retailer layouts and inside graphics for multi-unit development and reorganized the menu to focus on combos, household packs and bigger platters to assist improve common verify values.
“It feels like trivia,” Ensero says. “Nevertheless it all provides up.”
With Craveworthy’s operational playbook in place, Wing It On lastly had the assist to scale what it had already confirmed.
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Key Takeaways
- Wing It On began by addressing a easy hole available in the market.
- Incomes 9 trophies on the Nationwide Buffalo Wing Pageant gave the idea proof, not simply pleasure.
- Early success and bootstrapping carried Wing It On far, however franchising too quickly uncovered gaps in techniques and assist.
Matt Ensero didn’t got down to construct a wing model. He was making an attempt to unravel a easy downside. He was dwelling in Waterbury, Connecticut, internet hosting buddies on Sundays to observe NFL video games, and there have been no good chicken wings close by.
“We had been in a wing desert inside half-hour of my home,” Ensero says.

