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Watch Nigeria > Blog > Success Stories > Why ‘Individuals Love Your Product’ Will not Make Your Startup Scale
Success Stories

Why ‘Individuals Love Your Product’ Will not Make Your Startup Scale

Last updated: January 14, 2026 3:31 am
Terfa Ukende
4 hours ago
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Why ‘Individuals Love Your Product’ Will not Make Your Startup Scale
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Contents
  • Key Takeaways
  • Clarifying two milestones: Product-market match and go-to-market match
  • How the hole between PMF and GTM-market match exhibits up
  • Frequent errors founders make after they scale too early
  • What GTM match appears to be like like in apply
  • What founders ought to carry ahead about PMF and GTM
  • Key Takeaways

Opinions expressed by Entrepreneur contributors are their very own.

This text is a part of the America’s Favourite Mother & Pop Outlets sequence. Read more stories

Key Takeaways

  • Even nice merchandise stall when founders confuse demand with scalability — actual progress solely begins as soon as product-market match evolves into go-to-market match, the place worth, acquisition and buyer habits lastly align.

Do you know that in 2012, Canva’s founder confronted 100+ rejections from traders? When Canva launched, it didn’t instantly obtain the correct product market match. However its founding crew understood that most individuals needed to create professional-quality designs, however with complicated instruments.

Melanie Perkins noticed this firsthand whereas constructing Fusion Books, the yearbook platform that grew into Australia’s largest of its form. However this expertise didn’t assure progress for Canva.

Canva’s perception was robust, however the product needed to meet the market in a method that felt accessible to even non-designers. Early progress remained gradual as a result of the go-to-market engine wasn’t aligned with how customers found, evaluated and adopted design instruments.

Canva’s eventual acceleration got here from constructing unified alignment throughout:

  • A radically simplified onboarding expertise
  • A freemium mannequin that lowered threat
  • A template-driven search engine marketing technique that met customers at moments of intent.

These go-to-market (GTM) technique foundations gave strategy to growth that insight alone couldn’t.

That is the purpose at which many startups stall. Figuring out demand is just the primary milestone. In truth, analysis from McKinsey & Firm exhibits that 78% of corporations that efficiently construct a product and obtain product-market match nonetheless fail to scale.

Scalable progress requires a second key factor: GTM-market fit, the purpose the place product worth, acquisition movement and consumer habits lastly align.

Associated: A Great Idea Means Nothing Without the Right Market — Here’s How to Find It

Clarifying two milestones: Product-market match and go-to-market match

Consider your product market match because the second your resolution solves a tangible downside for a selected group of consumers. PMF alone doesn’t clarify how clients arrived, whether or not comparable ones exist in predictable quantity, or whether or not you possibly can purchase them at sustainable economics — all core components of the foundational steps to scaling efficiently.

That is the place the GTM technique turns into important. A go-to-market match is the purpose at which product worth, acquisition channels and unit economics synchronize. Right here, your funnel turns into predictable, your Ideally suited Buyer Profile (ICP) stands clear and progress isn’t depending on founder hustle or mere luck.

If PMF solutions “Do folks need this?”, GTM-market match solutions “Can we persistently develop this?”. Complicated the 2 results in untimely scaling and that’s when progress begins to stall.

How the hole between PMF and GTM-market match exhibits up

Bridging product–market match and GTM–market match begins with sharpening your Ideally suited Buyer Profile. Early adopters could love the product, however they’re not all the time the purchasers who aid you scale. Concentrate on segments that convert shortly, activate reliably and produce wholesome economics — they reveal patterns value repeating.

From there, build a repeatable GTM motion round how these clients truly purchase: simplify onboarding, make clear messaging and take away friction to first worth.

You attain GTM–market match when acquisition prices keep steady as you scale spend, and discovering, changing and retaining the correct clients turns into constant, not unintended.

Associated: Your Business Will Never Succeed If You Overlook This Key Step

Frequent errors founders make after they scale too early

When founders transfer past product market match, probably the most constant misinterpret is assuming that robust consumer enthusiasm will naturally translate into scalable demand. Early engagement typically displays the severity of the issue, moderately than the reliability of the acquisition path. With out a clear sample in how new customers uncover and undertake the product, makes an attempt to scale merely amplify noise.

One other frequent mistake is increasing industrial groups earlier than the corporate understands who they need to be promoting to. Headcount can not compensate for the absence of an outlined Ideally suited Buyer Profile or a repeatable conversion narrative.

The third misinterpret is treating characteristic velocity as a proxy for progress readiness. Extra performance not often resolves the underlying problem: the market has not but demonstrated a predictable response to the product.

Untimely scaling doesn’t simply gradual momentum — it obscures the indicators required to achieve true GTM match.

What GTM match appears to be like like in apply

Corporations approaching the go-to-market match start to point out a stage of consistency that wasn’t current at earlier phases. The identical sort of buyer seems repeatedly, exhibiting a constant sample in how they search, consider and undertake the product. Their path to worth turns into extra uniform, which is commonly the primary signal that the market understands the providing in a predictable method.

A easy strategy to set this apply is to establish key actions taken by high-retention clients and redesign onboarding that guides new customers to finish those self same steps early of their journey.

Business efforts additionally start to scale proportionally. Modest will increase in spending or outreach produce regular returns moderately than volatility, suggesting the corporate is now not depending on founder-led instinct to drive momentum.

Maybe most telling, retention stabilizes as a result of customers experience the product’s worth in the best way the enterprise supposed — not by distinctive assist or workaround workflows, however by the energy of the core expertise itself.

When these indicators converge, an organization is working a lot nearer to GTM-market match than product enthusiasm alone would ever reveal.

Associated: 6 Reasons Your Perfect Product Isn’t Selling — and How to Avoid the Marketing Mistakes Behind Them

What founders ought to carry ahead about PMF and GTM

The shift from product market match to GTM-market match is much less about including quantity and extra about altering the questions you ask of the enterprise. PMF tells you why clients care; GTM-market match reveals how the market desires to interact with you. One is found; the opposite is engineered.

What in the end separates corporations that scale from those who stall is the flexibility to acknowledge when the issue adjustments. After PMF, the work is now not about enhancing the product — it’s about shaping the pathways by which clients discover, perceive and expertise it at scale.

Founders who embrace this transition early construct organizations that develop with intention, not depth. And that shift typically turns into the distinction between short-lived traction and a enterprise constructed to endure.

Key Takeaways

  • Even nice merchandise stall when founders confuse demand with scalability — actual progress solely begins as soon as product-market match evolves into go-to-market match, the place worth, acquisition and buyer habits lastly align.

Do you know that in 2012, Canva’s founder confronted 100+ rejections from traders? When Canva launched, it didn’t instantly obtain the correct product market match. However its founding crew understood that most individuals needed to create professional-quality designs, however with complicated instruments.

Melanie Perkins noticed this firsthand whereas constructing Fusion Books, the yearbook platform that grew into Australia’s largest of its form. However this expertise didn’t assure progress for Canva.



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ByTerfa Ukende
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Terfa Ukende is a seasoned financial writer with over seven years of experience covering topics on finance, investment, and economic development. He began his writing career with NewsWay before joining Watch Nigeria, where he continues to educate readers on wealth building, market trends, and smart money management. He holds a Bachelor’s degree in Statistics and Computer Science, which strengthens his analytical approach to financial reporting and investment insights.
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