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The Joint Admissions and Matriculation Board, JAMB, has outlined procedures for candidates searching for to replace the phone quantity or email deal with linked to their profiles.
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According to data on JAMB’s platform, candidates who’ve forgotten their profile passwords can reset them utilizing their registered phone numbers.
To do that, candidates are required to ship “PASSWORD”, adopted by an area and their registered email deal with, to 55019 or 66019.
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However, candidates who want to change their email deal with can not full the method immediately by way of the JAMB portal.
Such candidates are required to go to a JAMB workplace or an accredited Computer-Based Test, CBT, centre for help.
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They are anticipated to supply related registration particulars and the brand new email deal with they want to use, after which the request can be processed by authorised personnel.
JAMB suggested candidates to make sure that any new email deal with offered is lively and accessible, as vital admission and examination-related data could also be despatched to the email linked to their profile.
The examination physique additionally famous that candidates can entry correction-of-data companies by way of its official channels, whereas some profile updates could entice prescribed charges and require bodily verification at accredited centres.
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Candidates experiencing difficulties with their JAMB profiles are suggested to hunt help by way of JAMB’s official assist channels or accredited CBT centres.
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