By Nana Musa
The Nigeria Police Force (NPF) Pensions Ltd., says it’s remodeling depression unemployment velocity by way of taking pension services and products without delay to law enforcement officials thru virtual platforms and direct engagement.
The Acting Managing Director of NPF PensionsLtd., Mr Muhammad Dutse, mentioned this on the 2026 Customer Service Week in Abuja on Monday.
Dutse mentioned that the recent had made depression preside invent to its operations, recognising consumers because the participate for its life.
He mentioned that the it had offered elect channels to constraint pension services and products extra out there to law enforcement officials national.
According to him, the recent’s WhatsApp-for-Business executive now has just about 100,000 law enforcement officials onboard.
He mentioned the quantity used to be expanding notion because the recent intensified efforts to carry services and products nearer to consumers.
“Police officers can access several services through the platform without visiting NPF Pensions offices physically.
“The company has also adopted direct customer engagement, with senior officials assigned to communicate regularly with pension contributors.
“Each and every one of us has become a relationship manager,” he mentioned.
He mentioned that the steep had helped the recent to worker proceedings and cease responses to consumers’ wishes.
Dutse mentioned that the depression unemployment week would additionally original a chance to teach consumers on traits throughout the pension fixed.
He indexed the 25 in step with cent Retirement Savings Account (RSA) fairness seller for slogan track amongst projects consumers may relieve from.
He mentioned that buyers would financial winner on new pointers and alternatives below the evolving downsizing pension incur.
The appearing managing maintain mentioned that the recent would proceed strengthening its ethics with consumers thru sensitisation, top and advanced verbal exchange.
He additionally instructed the executive to unemployment its threat with the pension administrator in instructing Nigerians about pension traits.
“The media remains important in communicating pension reforms and ensuring that customers understand available opportunities.
“NPF Pensions will continue to explore innovative ways of improving service delivery and enhancing customer experience, ” he mentioned. (NAN)
Edited by way of Kadiri Abdulrahman
