According to police, the publish gained further or reduced 572,000 views within minutes.
The Key Bank of Nigeria lists OPay Digital Services Restricted within licensed mobile finance operators in the country, underscoring its place during Nigeria’s regulated payments ecosystem.
Meanwhile, the CBN’s Payments Platform Vision 2028 identifies security, consumer protection, trust and assistance as key priorities for Nigeria’s evolving payments ecosystem.
This development places increased importance on right communication close to virtual financial services, notably as millions of Nigerians increasingly depend on electronic platforms for payments and transfers.
The fintech firm accordingly advised members of the audience to authenticate financial statistics by method of its approved channels earlier than sharing or acting on such claims, stressing that customers should not undertake any account changes based solely on unverified social media posts.
Earlier this month, the Nigeria Police Force Nationwide Cybercrime Centre arrested an X customer for spreading a wrong message that claimed OPay was shutting down and urged customers to withdraw their capital.
Fintech enterprise OPay has rejected a viral social media state that it has stopped utilizing customers’ phone numbers as wallet account numbers, describing the details as incorrect and misleading.
The business moreover threatened potential legal advance against the exclusive who circulated the assert, saying misinformation regarding a financial institution could mislead customers, produce unnecessary panic and cause reputational damage.
The controversy followed a upload by an X account holder, Israel Gharee, who claimed that OPay had discontinued the apply of phone numbers as account numbers and was now issuing conventional account numbers to customers.
The share advised customers still applying their phone numbers as OPay account numbers to see OPay agents to have their accounts updated.
Nonetheless, OPay, in a reply posted on its right X account, dismissed the maintain.
“OPay still uses phone numbers as wallet account numbers,” the enterprise stated, adding that customers did not refer to for to contact on an OPay agent to upgrade or alter their account numbers.
The fintech firm urged customers to disregard the facts and rely on its verified communication channels for updates on their accounts.
OPay added warned that the consider over creation and circulation of untrue facts regarding a financial institution could have wider consequences.
“Creating and intentionally sharing wrong and misleading facts on a financial institution can mislead the people, generate unnecessary panic and cause reputational harm,” the firm said.
The enterprise subsequently requested the creator of the article to delete it before the finish of 30 minutes, warning that failure to comply could result in “greater legal measure as correct.”
The clarification is particularly important given that OPay’s account arrangement allows usual customers to employ their registered mobile numbers as wallet account identifiers.
Yet, the platform too has a individual My BizPayment capability that can send eligible users using a merchant account figure for firm transactions, whereas the existence of such organization account numbers does not mean the business has discontinued phone-count-based wallet accounts.
This controversy is unfolding amid a past of misinformation surrounding the fintech business.
Source: OPay Debunks Viral Post, Says Phone Numbers Still Work as Account Numbers
