Around 45,000 Lifetime ISA savers had been hit with unauthorised withdrawal penalties greater than as soon as in the course of the 2024–25 tax 12 months, in keeping with Freedom of Information knowledge obtained by sensible cash app Plum. The determine represents roughly a 3rd of the 129,200 people penalised in that interval, and carries explicit sting as a result of HMRC had instructed the Treasury Select Committee it couldn’t produce the identical statistic throughout the requested timeframe in the course of the committee’s current inquiry into the product.

The common cumulative penalty for these charged greater than as soon as was £760. Some 3,970 savers incurred mixed fines exceeding £2,000, and in essentially the most extreme instances, among the many prime 25 multiple-penalty instances, common mixed costs per individual exceeded £11,000. Plum’s launch additionally gives a full breakdown: the biggest cohort, 33,530 savers, misplaced between zero and £999 cumulatively, whereas 60 people every absorbed greater than £8,000 in a single tax 12 months.
“It is noteworthy that this exact data was requested by a parliamentary committee, but MPs were told it could not be produced in time,” mentioned Rajan Lakhani, private finance professional at Plum. “And yet a Freedom of Information request has surfaced it in a few short weeks.”
How the penalty mechanics work
The withdrawal cost sits at 25% of the entire bonus-inclusive withdrawal quantity, which implies savers can find yourself with lower than their authentic deposit. A saver contributing £1,000 receives a 25% authorities bonus to carry their pot to £1,250, however a full money withdrawal then incurs a penalty of £312.50, leaving them with £937.50. That structural quirk, the place the penalty reclaims not solely the bonus but in addition a slice of the saver’s personal capital, has drawn sustained criticism from client teams and MPs alike.
The product’s property value cap provides an additional constraint. At £450,000, a ceiling that has been frozen for 9 years, the LISA is successfully inaccessible for purchases in London and the south-east, the place common transaction values have lengthy exceeded that threshold. Plum is looking on the federal government to lift the cap to roughly £600,000 in line with value development, and to extend the annual subscription restrict. It can also be lobbying for the withdrawal penalty to be lowered to twenty%, which might eradicate the situation the place savers get well lower than they deposited.
Regulatory and coverage read-across
The authorities has signalled its intention to interchange the Lifetime ISA with a brand new First-Time Buyer ISA, anticipated to take away the retirement-savings objective, eradicate money withdrawal penalties and delay the federal government bonus till the purpose of buy. The trade-off is that savers is not going to accrue curiosity or funding development on the bonus in the course of the accumulation part. Annual financial savings limits and the property value cap for the brand new product haven’t but been introduced and should function in an upcoming Budget.
The episode illustrates a recurring friction level in UK retail financial savings coverage: wrappers designed to incentivise long-term behaviour usually penalise households that face short-term liquidity pressures, exactly the first-time patrons the LISA was designed to help. The Treasury Committee’s report, revealed in June, highlighted the knowledge hole on repeat penalties in paragraph 31; that the hole was subsequently closed by a personal FOI somewhat than by HMRC proactively is prone to sharpen parliamentary scrutiny of the brand new product’s design.
Plum is authorised and controlled by the FCA (FRN: 739214) and is accredited by HMRC as an ISA supervisor. The firm was based in 2016 and is headquartered in London.
AI degree 1 of 5: written by Darlyn Ho; AI helped with tone, construction or wording; edited and signed off by Mark Walker, Editorial Director. What the levels mean
